Terms & Conditions

Effective Date: 20/08/2025

These Terms and Conditions set out the agreement between MF Electrical Solutions and our customers for the provision of electrical services. By requesting or accepting our services, you agree to be bound by these Terms.

1. Services

We provide electrical installation, maintenance, inspection, and repair services in accordance with UK regulations and industry standards.
All works are carried out by qualified electricians and, where required, are certified in line with current electrical safety legislation (BS 7671 Wiring Regulations, Part P Building Regulations, etc.).

2. Quotations & Estimates

Any quotation we provide is valid for 30 days unless stated otherwise.
Quotations are based on the information provided. If additional work, materials, or unforeseen issues arise, we will notify you and provide an updated price.
Estimates are not binding and may vary depending on the actual scope of work required.

3. Pricing & Payment

Prices are inclusive of labour and materials unless otherwise specified.
A deposit may be required before work commences.
Full payment is due on completion of works (or in line with agreed staged payments).
We accept [insert payment methods, e.g. bank transfer, cash, card].
Late payments may incur interest in line with the Late Payment of Commercial Debts (Interest) Act 1998.

4. Cancellations

You may cancel or reschedule a booking by giving at least 48 hours’ notice.
Cancellations with less than 48 hours’ notice may incur a charge to cover lost time and scheduling.
We reserve the right to cancel or reschedule work in the event of unforeseen circumstances, but will always provide as much notice as possible.

5. Access & Customer Responsibilities

You must provide safe and reasonable access to the property for us to carry out our work.
Any required permissions (e.g. landlord consent, planning/building approvals) are your responsibility.
You must ensure that the work area is clear of obstructions and safe to work in.

6. Materials & Parts

All materials supplied by us remain our property until paid for in full.
Manufacturer warranties apply to materials and parts where applicable.

7. Workmanship Guarantee

We provide a 12-month guarantee on our workmanship unless otherwise stated.
This guarantee does not cover faults caused by misuse, third-party interference, or where we have advised against certain works and the customer has insisted on proceeding.

8. Liability

We hold appropriate insurance for electrical contracting work.
We are not liable for indirect or consequential losses (e.g. loss of earnings, business interruption).
Nothing in these Terms limits our liability for death or personal injury caused by negligence.

9. Complaints

If you are not satisfied with our service, please contact us in the first instance and we will aim to resolve the matter quickly and fairly.
If unresolved, you may escalate the complaint through relevant trade bodies or alternative dispute resolution schemes, where applicable.

10. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

MF Electrical Solutions
📧 Email: info@mfelectrical.co.uk

OUR CLIENTS REVIEW

Testimonials that reflect our consistent efforts

      
   MF Electrical Solutions
   85 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Lyzanne Cox 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, and really friendly and polite. They came out as soon as they could to fix the light fitting in my parents kitchen. They talked about the different options, and fixed it super quick. Would definitely recommend to others.
  
 
      Posted on Google  
   
   Hema Solanki 
 
 
 
 Trustindex verifies that the original source of the review is Google. "I would highly recommend Mark! He is a great communicator and provided a prompt, clear invoice. He arrived right on time, and was polite and professional throughout. His pricing is very reasonable and completely aligned with the job.
I don't usually ask for a business card, but I made sure to get one from Mark because I will most certainly be using his services again.
  
 
      Posted on Google  
   
   Marcus Galligan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant Installation of porchway exterior and security lighting by Mark Flowers electrician. Mark is fully insured and compliant with all regulations but more importantly he cares about his customers and his work is of the highest technical craftsmanship. Good communications from start to Finnish with clear and itemised pricing structure and invoicing. We will definitely be booking MF Electrical in the future. Thank you Mark
  
 
      Posted on Google  
   
   Paul Beedham 
 
 
 
 Trustindex verifies that the original source of the review is Google. I connected with MF Electrical Solutions via Checkatrade when I needed an EICR soon after moving into a new property. I also needed a few LED light / fan units installing, which Mark carried out as part of the EICR - providing an early view of the state of the wiring.
Mark did a very thorough job with the EICR, covering everything in detail, explaining his findings at the time verbally and in detail in the written report.
Mark was a pleasure to work with - from the initial communication, through his punctuality and approachable manner. I had no hesitation in engaging him for follow-on work - upgrading single -> double sockets, new socket installation, preparation for an electric hob and replacement cooker and the remediation work for the EICR findings - largely a replacement consumer unit.
It was very easy to trust Mark. So much so that I gave him access to my house to allow him to carry out a significant amount of work while we were away.
I would thoroughly recommend MF Electrical Solutions for anything requiring an electrician.
  
 
      Posted on Google  
   
   Srinivas Calindi 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark came to the house first to complete the EICR Inspection, and then to upgrade the electrical panel, light fixtures and smoke detector. He was very friendly, replied to messages and emails very quickly and all work was completed to a very high standard.
  
 
      Posted on Google  
   
   Sarah Holmes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had a video doorbell wired in and 4 ceiling fan lights installed. Mark was professional, efficient and tidy! Everything looks great!
  
 
      Posted on Google  
   
   Emma Ireson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
      Posted on Google  
   
   James Watt 
 
 
 
 Trustindex verifies that the original source of the review is Google. fantastic response made my house safe and then made changes to wiring with a new outside plug, fantastic would highly recommend
  
 
      Posted on Google  
   
   Rob Cross 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark replaced our bathroom downlights to IP65 and replaced our consumer unit, bringing it to BS7671. Expert knowledge, excellent work, rapid, friendly & efficient at a fair price.
  
 
      Posted on Google  
   
   keith milner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mark did a great job of installing a linked smoke alarm system. He was on time and left the job clean and tidy with minimum effort from me. Certificate provided on the same day. Perfect job.

Lyzanne Cox

Excellent service, and really friendly and polite. They came out as soon as they could to fix the light fitting in my parents kitchen. They talked about the different options, and fixed it super quick. Would definitely recommend to others.

Hema Solanki

"I would highly recommend Mark! He is a great communicator and provided a prompt, clear invoice. He arrived right on time, and was polite and professional throughout. His pricing is very reasonable and completely aligned with the job. I don't usually ask for a business card, but I made sure to get one from Mark because I will most certainly be using his services again.

Marcus Galligan

Brilliant Installation of porchway exterior and security lighting by Mark Flowers electrician. Mark is fully insured and compliant with all regulations but more importantly he cares about his customers and his work is of the highest technical craftsmanship. Good communications from start to Finnish with clear and itemised pricing structure and invoicing. We will definitely be booking MF Electrical in the future. Thank you Mark

Paul Beedham

I connected with MF Electrical Solutions via Checkatrade when I needed an EICR soon after moving into a new property. I also needed a few LED light / fan units installing, which Mark carried out as part of the EICR - providing an early view of the state of the wiring. Mark did a very thorough job with the EICR, covering everything in detail, explaining his findings at the time verbally and in detail in the written report. Mark was a pleasure to work with - from the initial communication, through his punctuality and approachable manner. I had no hesitation in engaging him for follow-on work - upgrading single -> double sockets, new socket installation, preparation for an electric hob and replacement cooker and the remediation work for the EICR findings - largely a replacement consumer unit. It was very easy to trust Mark. So much so that I gave him access to my house to allow him to carry out a significant amount of work while we were away. I would thoroughly recommend MF Electrical Solutions for anything requiring an electrician.

Srinivas Calindi

Mark came to the house first to complete the EICR Inspection, and then to upgrade the electrical panel, light fixtures and smoke detector. He was very friendly, replied to messages and emails very quickly and all work was completed to a very high standard.

Sarah Holmes

Had a video doorbell wired in and 4 ceiling fan lights installed. Mark was professional, efficient and tidy! Everything looks great!

Emma Ireson

James Watt

fantastic response made my house safe and then made changes to wiring with a new outside plug, fantastic would highly recommend

Rob Cross

Mark replaced our bathroom downlights to IP65 and replaced our consumer unit, bringing it to BS7671. Expert knowledge, excellent work, rapid, friendly & efficient at a fair price.

keith milner

Mark did a great job of installing a linked smoke alarm system. He was on time and left the job clean and tidy with minimum effort from me. Certificate provided on the same day. Perfect job.

1. Services

2. Quotations & Estimates

3. Pricing & Payment

4. Cancellations

5. Access & Customer Responsibilities

6. Materials & Parts

7. Workmanship Guarantee

8. Liability

9. Complaints

10. Governing Law

11. Contact Us

Testimonials that reflect our consistent efforts

Areas We Cover

Our Services

Terms & Conditions

1. Services

2. Quotations & Estimates

3. Pricing & Payment

4. Cancellations

5. Access & Customer Responsibilities

6. Materials & Parts

7. Workmanship Guarantee

8. Liability

9. Complaints

10. Governing Law

11. Contact Us

Testimonials that reflect our consistent efforts

Areas We Cover

Our Services

Book Our Services